The drives to improve customer service, optimise business processes and boost the top line are almost universal. Today, smart enterprises recognise that this means making the most of the growing volumes of data that they hold. Indeed, as shown in a recent research report by Freeform Dynamics, there are significant benefits in becoming a data-driven business – which means one that is able to fully utilise the information it holds, in a timely manner.
But to fully exploit the data they hold, organisations need to put in place a number of IT technologies, operational processes and business policies. Key among these – but easy to overlook – is enterprise archiving. Indeed, it has often been neglected, as has its intimate relationship with other data protection and governance technologies.
This paper looks at modern archiving and where it might make sense for you to use it as an integral component of enterprise data and information management.
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