Digital transformation programs are probably a priority for your company, as banks and financial institutions seek to increase their market relevance and stature with new products and omnichannel customer engagement models. Driven by customer expectations and evolutions in technology, your branch transformation initiatives are likely to be competing with front, middle and back office renovations. And if that wasn’t enough, you’re no doubt preparing for GDPR, IFRS 9, Open Banking and MiFID II. There are many aspects to becoming a digital bank, so this advisory document will focus on just one of them: the modern digital workspace – a flexible, safe, mobile environment where work gets done.
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