Category Archives: Workforce/Workplace Computing

Why laptops and other edge devices are being AI-enabled

Why do we need dedicated AI engines in laptops, and especially in the ultrathin laptops[...]

Why Intel has joined the race for the AI-enabled laptop

A new AI battlefield is opening up, not among all the GPU ‘farms’ in data[...]

Can steel fences halt the march of cyber?

Cyber: for some, it’s a prefix that conjures up images of Dr Who’s silvery cyborg[...]

A CX perspective on the Contact Centre

Automation, AI and the transition to a new era

The modern SD-WAN advantage

Even if you run an SD-WAN today, it’s time to check what’s new

What’s up with Google’s plan to supplant SMS and drive mobile e-commerce?

Ask most people what RCS stands for, and you’ll probably get a blank look.

The Post-Pandemic CIO

Views on leadership, communication and engagement

Hybrid working isn’t turning out as expected

Last year, as companies recognised both the value of face-to-face interaction

Modernizing the digital workplace

Accelerating your desktop delivery in the post-pandemic era

Citrix and Microsoft: who’s really leading the transformation agenda?

Citrix loves Microsoft and Microsoft loves Citrix

Do you feel trapped by Microsoft?

Thoughts on loosening Redmond’s grip on your business

Has Windows 11 strengthened the case for Chromebooks?

Analyst Opinion: I was left with two overriding thoughts

Which is worse: noise, or the sound of silence?

Analyst Opinion: If you’re one of the many people who find offices too noisy

Customer and employee experience

Time to join the dots

Google Calendar auto-adds shared meeting notes

Analyst Opinion: If, like me, you often find yourself hunting for notes

Windows 11: could this ‘feel good’ update actually help IT pros?

Much has been written about Windows 11, and many YouTube videos have been published. If[...]

From virtual desktops to Chromebooks and the work-anywhere web

Throwback Thursday: If there’s one thing our report from eight years ago reminds us

Should Telcos become more like Amazon?

An integration and automation perspective

The allure of the log-in-anywhere desktop

How can organisations simplify desktop management if we all still want our own devices?

The health and wellbeing impact of working from home

Last year’s pivot to working from home came as a huge personal relief, as it[...]

Mobile moments and the past left far behind

Throwback Thursday We have looked at many reports from years ago that show that, whilst[...]

Is work-from-home really digital transformation?

Bryan Betts discusses whether IT changes as a result of the pandemic can be classed[...]

Business Response to the Covid-19 Global Pandemic

Qualitative data from in-depth analyst interviews