The convergence of several factors makes 2025 the ideal time to examine this topic: instrumentation capabilities have matured significantly, standardisation around APIs has improved data exchange, and analytical tools can now make sense of the vast amounts of operational data being generated. The focus is shifting from technical monitoring to business-level observability.
Research study potentially incorporating both quantitative and qualitative analysis with potential for thought leadership content.
Vendors looking to elevate their monitoring/observability solutions from tactical tools to strategic platforms. Particularly relevant for those seeking to expand their footprint within existing accounts and engage with senior business stakeholders.