By Dale Vile
We here at Freeform Dynamics have been tracking developments in the unified communications market for quite a while now. If we go back three years, it was still largely all about visions and theory, with very little activity in the mainstream in terms of real life adoption.
As time went on, we started to see activity as a result of traditional communications players such as Cisco, Avaya, Siemens, Nortel, NEC, etc up-selling from IP telephony requirements. Where this happened, however, customers often failed to capitalise on the true potential of unified communications from a value perspective…….
Dale is a co-founder of Freeform Dynamics, and today runs the company. As part of this, he oversees the organisation’s industry coverage and research agenda, which tracks technology trends and developments, along with IT-related buying behaviour among mainstream enterprises, SMBs and public sector organisations.
Have You Read This?
Generative AI Checkpoint
From Barcode Scanning to Smart Data Capture
Beyond the Barcode: Smart Data Capture
The Evolving Role of Converged Infrastructure in Modern IT
Evaluating the Potential of Hyper-Converged Storage
Kubernetes as an enterprise multi-cloud enabler
A CX perspective on the Contact Centre
Automation of SAP Master Data Management