New roles for user management and app deployment in the digital workspace

Mobile technology has found its place in business, as have PC alternatives such as Macs and Chromebooks. Look around the average enterprise, though, and Windows PCs or virtual machines (VMs) sitting on the corporate network will still represent the primary end user computing platform for many, if not most, employees.

If this applies to your organization, you will know how essential it is to keep these connected Windows desktops up and running. In many cases, if an employee can’t get to their familiar Windows workspace, they can’t do their job effectively. If a whole department or even the entire organization is denied access, the results can be catastrophic. Ransomware attacks in recent years have given a stark demonstration of how critical Windows systems are in both the private and public sectors.

Against this background, this paper looks at risk management as it relates to the Windows desktops that are permanently connected to a campus, head office or branch network. In particular, we will look at how ‘digital workspace’ solutions designed to streamline desktop delivery and provide greater user flexibility can also be leveraged to enable a more effective and efficient approach to desktop disaster recovery (DR).

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