Category Archives: IT Strategy/Transformation

The strategic upside of power accountability

By Dale Vile Research conducted by Freeform Dynamics a year ago suggested that the majority[...]

Making IT Work In The Real World

Most organisations run a mix of systems in their IT infrastructure. One of the challenges[...]

Moments of Need

by Josie Sephton and Dale Vile With high speed networks, sophisticated devices and a myriad[...]

SOA and Growth Markets

by Jon Collins and Dale Vile KEY FINDINGS SOA is as relevant in growth economies[...]

BT and Cloud

By Dale Vile While the cloud computing market is in its infancy at the moment,[...]

Clarity on Cloud

By Dale Vile A senior exec from a major IT vendor recently commented in a[...]

Challenging the cloud revolution

By Dale Vile Some niche and emerging enterprise IT suppliers, such as Salesforce.com, Google and[...]

The business value of social software

by David Tebbutt At Lotus/IBM’s Lotusphere the words ’business value’ were repeatedly uttered by keynote[...]

A coherent approach to customer satisfaction

by Josie Sephton The need for greater customer centricity is an increasingly high priority for[...]

The Economic Downturn and IT Service Delivery

by Tony Lock The economic outlook for many organisations has taken a decidedly frosty turn,[...]

The Business Service Management Imperative

by Jon Collins What is Business Service Management, anyway? Business Service Management (BSM) has been[...]

WAN Optimisation

There is a lot of talk concerning ’Cloud services’. But what are some of the[...]

Enterprise 2.0 and the issue of workforce composition

Following on from my previous post on the importance of social media enthusiasts breaking out[...]

IT Delivery in the Downturn

by Dale Vile and Tony Lock KEY POINTS Most IT professionals see challenges on the[...]

BPM: lessons from the real world

by Martin Atherton, Jon Collins and Dale Vile Is business process management a cure-all for[...]

Taking cloud to the mainstream

by Dale Vile The hype around cloud computing is pretty intensive. The IT industry and[...]

Service Orientation in Business

by Jon Collins KEY FINDINGS While change is a certainty in business, some still struggle[...]

Secure USB

by Jon Collins When the USB standard was first launched, few would have imagined the[...]

Risk and Resilience

The application availability gamble The modern business is highly dependent on IT. When systems go[...]

New technologies, new risks

by Jon Collins The future of IT security seems like a straightforward discussion – focused,[...]

Cloud Computing: Silver lining…

by David Tebbutt Since so many people are talking about cloud computing, it really wouldn’t[...]

Why IT must escape the belt-tightening

by Martin Atherton Negative vibes have a habit of becoming reality. The higher cost of[...]

Systems management hits impasse

by Martin Atherton Most of what the IT department does these days can be rationalised[...]

The Outsourcing Force

by Jon Collins What does the future of development outsourcing look like? Freeform Dynamics has[...]