Category Archives: IT Strategy/Transformation
Does business social networking really need IT?
Are you wrestling with the idea of bringing social networking (choose your own preferred term)[...]
What is service management?
This 60-minute webcast features Martin Atherton and Tony Lock, who donning business and IT hats[...]
Evolution of Dynamic IT
by Dale Vile and Tony Lock Against the backdrop of an increasingly fast moving and[...]
Pricing the fluffy stuff
By Josie Sephton Cloud really is the new black, and it is hard to get[...]
Social computing – start small, think big
By David Tebbutt Don’t be afraid of social networking collaboration tools in the office. Your[...]
Give workers a say in corporate IT
There can be little doubt that the personal and domestic use of technology has had[...]
The Register Buzz Report
In association with The Register According to a research survey conducted with The Register readership[...]
Perception versus reality in IT
By Tony Lock In the world of information technology there is the impression that everything[...]
Making sense of energy
By David Tebbutt Have you started getting the energy bills for your department yet? What[...]
The strategic upside of power accountability
By Dale Vile Research conducted by Freeform Dynamics a year ago suggested that the majority[...]
Making IT Work In The Real World
Most organisations run a mix of systems in their IT infrastructure. One of the challenges[...]
Moments of Need
by Josie Sephton and Dale Vile With high speed networks, sophisticated devices and a myriad[...]
SOA and Growth Markets
by Jon Collins and Dale Vile KEY FINDINGS SOA is as relevant in growth economies[...]
BT and Cloud
By Dale Vile While the cloud computing market is in its infancy at the moment,[...]
Clarity on Cloud
By Dale Vile A senior exec from a major IT vendor recently commented in a[...]
Challenging the cloud revolution
By Dale Vile Some niche and emerging enterprise IT suppliers, such as Salesforce.com, Google and[...]
The business value of social software
by David Tebbutt At Lotus/IBM’s Lotusphere the words ’business value’ were repeatedly uttered by keynote[...]
A coherent approach to customer satisfaction
by Josie Sephton The need for greater customer centricity is an increasingly high priority for[...]
The Economic Downturn and IT Service Delivery
by Tony Lock The economic outlook for many organisations has taken a decidedly frosty turn,[...]
The Business Service Management Imperative
by Jon Collins What is Business Service Management, anyway? Business Service Management (BSM) has been[...]
WAN Optimisation
There is a lot of talk concerning ’Cloud services’. But what are some of the[...]
Enterprise 2.0 and the issue of workforce composition
Following on from my previous post on the importance of social media enthusiasts breaking out[...]
IT Delivery in the Downturn
by Dale Vile and Tony Lock KEY POINTS Most IT professionals see challenges on the[...]
BPM: lessons from the real world
by Martin Atherton, Jon Collins and Dale Vile Is business process management a cure-all for[...]