Category Archives: IT Strategy/Transformation

Will SaaS make you more efficient?

SaaS might give you more availability, it might cut your capital costs, and it might[...]

User productivity: Achievable goal, or mission impossible?

The role – and limits – of technology as an enabler of productivity gains ‘Productivity’,[...]

Rumours of the PC’s death are greatly exaggerated

By Martha Bennett If recent headlines are anything to go by, the days of the[...]

The fog of software licensing: dissatisfaction reigns – even in clouds

There are some things in life that you just have to get on with, and[...]

Don’t be fooled

By Tony Lock If one were to believe even a tenth of the marketing messages[...]

The importance of mutual understanding: A faster track to business alignment and satisfied users

Here at Freeform Dynamics we’re renowned for advocating a service centric approach to IT. The[...]

Making the most of licence flexibility

A few months ago we highlighted the difficulties that many companies have when it comes[...]

End User Productivity Revisited

Despite the plethora of ‘productivity solutions’ available from IT suppliers, why is it that real[...]

Software Licensing and Subscription

By Tony Lock KEY FINDINGS Few organisations know what software they are using The vast[...]

Are you slaving away on the wrong projects?

Get your priorities straight One of the hardest decisions that the IT department faces was[...]

The impact of Cloud on IT

By Andrew Buss and Dale Vile KEY POINTS Cloud is complementary to existing IT infrastructure[...]

End-to-end service assurance

It may not always seem like it, but wherever IT is responsible for providing applications[...]

Complexity killed the IT quality of service …

“Ring, ring…” “IT support. How can I help you?” “The system’s really slow. It’s taking[...]

Service management: we are all judged on service delivery

All IT departments are judged on the basis of service delivery, whether they work that[...]

The how and why of virtualising core business applications

When it come to virtualisation and private cloud, it seems that IT is happy to[...]

Marketing, selling and listening: essential elements of the IT skills set

There’s nothing new in the concept of IT marketing or selling itself to the business,[...]

Cloud Connectivity

By Andrew Buss KEY POINTS Connectivity is not widely perceived to be a major barrier[...]

Apples and Oranges – Are people really comparing like with like on the question of Mac versus Windows?

A couple of weeks ago, I had occasion to spend some time on a 4-5[...]

Does Office 365 keep its promises?

Running your email and office applications in the cloud is not a new idea; Google[...]

Business adoption of mobile devices

By Dale Vile Some of the most rapid and exciting developments in technology are taking[...]

Agile Development – The reality behind the philosophy

Business people often complain that IT projects take too long and deliver results that fall[...]

Cloud today, tomorrow, not yet

Given all the hype and conjecture recently, we could be forgiven for thinking that we[...]

Cloud Computing Checkpoint

By Dale Vile KEY POINTS Views of cloud computing are wide, varied and often contradictory[...]

Licensing in the virtual age

By Andrew Buss Having sat through countless vendor cloud pitches, there seems to be an[...]