Freeform Dynamics

Server Platforms and Operating Systems

By Tony Lock What’s happening today in the server infrastructures deployed by organisations, large and[...]

Rumours of KM’s death exaggerated

Say 'knowledge management' to most people in our business and watch the curl of their[...]

The business value of social software

by David Tebbutt At Lotus/IBM’s Lotusphere the words ’business value’ were repeatedly uttered by keynote[...]

Software Development Snapshot

By Jon Collins Software development is alive and kicking. Indeed, we say this every year[...]

A coherent approach to customer satisfaction

by Josie Sephton The need for greater customer centricity is an increasingly high priority for[...]

Messaging Snapshot

by David Tebbutt Messaging is a thread that runs through IT from top to bottom,[...]

The Economic Downturn and IT Service Delivery

by Tony Lock The economic outlook for many organisations has taken a decidedly frosty turn,[...]

Remove paper for cost and environmental gains

Kevin Misselbrook is customer services director at Access Accounting. He is also a member of[...]

Does Agile development have a place in your organisation?

by Jon Collins ‘Agile’ is such an uplifting, positive word, its no wonder everybody wants[...]

Mobilising the enterprise

Wireless computing is becoming an increasingly important facet of enterprise IT and communications strategy, and[...]

The Business Service Management Imperative

by Jon Collins What is Business Service Management, anyway? Business Service Management (BSM) has been[...]

WAN Optimisation

There is a lot of talk concerning ’Cloud services’. But what are some of the[...]

At cute corporates it’s good to talk

Four years ago, when IWR interviewed social computing expert Euan Semple about return on investment,[...]

Mobile TV – who’s watching?

Despite regular predictions of mass market adoption of mobile TV, take up to date has[...]

How to ensure a smooth converged comms transition

by Josie Sephton Converged communications promises to accelerate business processes and remove frustration and friction[...]

Which desktop Linux distribution? – Hobbyist versus serious deployment

One of the most common objections to desktop Linux is fragmentation. With so many distributions,[...]

Mobile operators: It’s time to get personal

The recession is making life harder than ever for mobile operators. Freeform Dynamics analyst Josie[...]

Dynamic Business Intelligence

by Tony Lock and Dale Vile One of the most versatile assets many organisations have[...]

Taking stock of the IT environment

by Martin Atherton and Jon Collins The business demands more and more from its investment[...]

Will the BPOS cloud ensure Microsoft’s future?

Yesterday, Microsoft announced 'worldwide' availability of its Business Productivity Online Suite. And it barely mentioned[...]

Wake up little Fu-Sie

Tomorrow sees the start of the huge CeBIT ICT exibition in Germany where 4,300 companies[...]

Application Platforms

by Jon Collins and Martin Atherton KEY FINDINGS The principle of application platforms is clear,[...]

It pays to think big

When it comes to generic requirements from IT, there isn’t really much to separate large[...]