Freeform Dynamics

To connect or not to connect?

Following our recent discussion of the pros, cons and practicalities of hooking up your ERP[...]

The UC survival guide. Keep it ‘in-your-face’ easy

Critical to any new implementation is support. But if the implementation is designed to fit[...]

Power management and carbon footprints, is it important to you?

April 1, 2010 was a not classic All Fools’ day in the UK press, although[...]

What’s new and improving about IT today?

For anyone who has been in IT for a while, all that new and improved[...]

Think you can’t teach an old business UC tricks?

Unified Communications (UC) fixes fragmented workplace communications, right? But if businesses implement UC and carry[...]

Administrator access: Right or privilege?

Here’s a story, which may or may not be true. A long, long time ago,[...]

Are you really capable of supporting unified comms?

Unified Communications (UC), by its very nature, crosses a number of technical domains within the[...]

Asset management And Service Management

When it comes to providing users with access to the tools and information they require[...]

The great desktop refresh debate

This webcast covers a raft of subjects, including when to upgrade, the standard cycle times,[...]

Don’t muck about with piecemeal unified comms

When it comes to putting together an outline of what unified communications (UC) should look[...]

Unified comms means a unified technical approach

The very nature of unified communications (UC) with its many component parts – voice, video[...]

The IT management impact of home working

We’re pretty familiar with the kinds of issues that cause hassle for help, support and[...]

The economics of UC

Building a business case for Unified Communications (UC) is not a clear cut process, with[...]

Patch Management: Should it even exist?

From the outside in, it’s easy to question the need for software patching. “Surely,” some[...]

Virtualisation and sorcery: We’re all apprentices now

It’s funny to think what might be made of this virtualisation lab in a few[...]

How ready is your business for unified communications?

Although unified communications (UC) still has some way to go before it achieves mainstream adoption,[...]

What personality is your IT department?

Over the years I’ve spent quite a lot of time thinking about the idea of[...]

The cost of unified comms: Start with the business not the tech

Once companies have overcome the hurdle of defining what unified communications (UC) is and does,[...]

Unified Communications and the productivity debate

The word ‘productivity’ is a somewhat wearied term that is perhaps too readily associated with[...]

Power monitoring across the desktop estate

Despite the pressure on organisations to operate to more “green” agendas, the reality is that[...]

You think unified comms is just about productivity?

When we talk about Unified Communications (UC), a lot of us are guilty of dwelling[...]

Efficiency through unity

Since its beginnings, unified communications (UC) has faced an uncertain response in the enterprise, with[...]

Office IT: One size doesn’t fit all?

“We are all individuals” – Brian “I’m not” – computer user ’One size fits all’[...]

The art of optimising VM performance

While it is unfair to say (as many vendors do), that server virtualisation will take[...]