Freeform Dynamics

Application Retirement: What about the Data?

by Jon Collins and Martin Atherton Introducing application retirement: what’s really important to you? Whatever[...]

The user view of IT delivery

It would be odd to hear from an IT pro who didn’t have ‘demanding users’,[...]

Architecting for IT service delivery

A few years back I was involved in a project that turned out far more[...]

Unified comms: You must go the whole hog to reap the benefits

As businesses strive to deal with numerous challenges, from complying with the prevailing regulatory environment[...]

Supporting the teleworkers: Redux

The issue of providing IT support to home-based users always attracts a lot of responses[...]

Managing UC – you need to be in control

Love it or hate it (and from the feedback we have seen from Reg readers,[...]

Exploiting the new dynamism

Got the new kit? Now make it work A combination of today’s fast moving, interconnected[...]

Should all hard drives be encrypted?

Given the origins of computing in the coding and decoding of messages, it’s fair to[...]

What does YOUR IT crystal ball say?

Here’s a question for you. Is change really afoot in the way your organisation ‘does’[...]

Demystifying architecture for non-enterprise organisations

By Jon Collins Architecture, schmarchitecture… words like “architecture” get banded around in IT like they[...]

Change management in x86 server estates

Changes to the IT environment are the source of some of the biggest headaches for[...]

Consumerisation and client computing

The Apple Mac is an appropriate candidate for the ‘I want one of those because[...]

The desktop demands of board-level managers

Is IT service delivery really changing?

The new world we’ve been hearing about for years is slowly drifting into focus. Globally[...]

The UC survival guide. Keep it ‘in-your-face’ easy

Critical to any new implementation is support. But if the implementation is designed to fit[...]

Think you can’t teach an old business UC tricks?

Unified Communications (UC) fixes fragmented workplace communications, right? But if businesses implement UC and carry[...]

Are you really capable of supporting unified comms?

Unified Communications (UC), by its very nature, crosses a number of technical domains within the[...]

Asset management And Service Management

When it comes to providing users with access to the tools and information they require[...]

The great desktop refresh debate

This webcast covers a raft of subjects, including when to upgrade, the standard cycle times,[...]

Don’t muck about with piecemeal unified comms

When it comes to putting together an outline of what unified communications (UC) should look[...]

Unified comms means a unified technical approach

The very nature of unified communications (UC) with its many component parts – voice, video[...]

The IT management impact of home working

We’re pretty familiar with the kinds of issues that cause hassle for help, support and[...]

The economics of UC

Building a business case for Unified Communications (UC) is not a clear cut process, with[...]

Patch Management: Should it even exist?

From the outside in, it’s easy to question the need for software patching. “Surely,” some[...]